Thanks for being with Samsung and for sharing your concern. In response to your concern regarding of Samsung device We would like to inform you that kindly send system log file using error report (attach log file) using Samsung member application i.e. Samsung member app> feedback>question /error > attach log file. Kindly feel free to reach us with complete details. Definitely, we would provide you complete resolution. Be sure to hit ♡ when you find an answer that works for you.
