Can't move what's app images to secure Folder

[Luvharry]

After update to Ui 4 can not move whats app images to secure folder which was possible before on Ui3 and android 11. 

 Please advise. 

[Sid_Karna]

Yeah this is an issue. As of now you have a workaround. Move the photos to some other folder and then move it to secure folder.

[Luvharry]

Thanks mate

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support