App lock not locking after closing the app

[Selvamax]

I m having one issue. Samsung has lock and mask apps feature. I was using it before and it normally lock the app even close the app. ive made a made factory settings. i again locked some apps. Now what happens is that it only lock the app when i lock the phone.. its not locking the app when i close it..

anyone plz help

[sgrkoirala]

its is by default feature it will be frustrating if it locks everytime you close the app

[Selvamax]

no.. when u giving ur phone to someone after u opened the app. then its no need of this app lock security...

[mantharohit03]

If possible can you please guide me how change the default feature and lock app when it is closed

[TuhinS]

then lock ur phone before giving it 2 someone and then unlock

[Selvamax]

it worked before.. thats what the issue is..

[Jackie1982]

Wish you all a very happy Ganesha Chaturthi

https://youtu.be/lInQz27Zmu0

[admin_]

We really apologize for the inconvenience caused. We would like to inform you to follow the steps below to resolve your concern:-
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- If still issue persists, the relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

[AmanDeval]

Compairing to xiaomi app lock feature that lock its app immedietly afer existing or minimizing app ,Samsung should fix this issue