SaifulIslamMahmood
Beginner Level 2
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Secure Folder
There is a problem i'm facing from one ui 3.1 update in my A72. I can't use my online banking apps inside secure folder because the applications can't take OTP automatically from the text messages or I can't able to do it manually because the keyboard doesn't appear. So i cannot use those apps. Hope you guys will solve the issue as soon as possible. 

Thanks in advance. 
9 Comments
Dr_Interchupipi
Expert Level 5
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Secure Folder
That is not issue ..it's like that only ..secure folder doesn't access message ..they only can store contacts from main screen
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Dr_Interchupipi
Expert Level 5
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Secure Folder
Sorry for my first comment....keyboard not appearing? 🤔 how it's possible
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SaifulIslamMahmood
Beginner Level 2
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Secure Folder
It's only happen when I tried to put otp in banking app manually. Other situation it's OK.
TimonN
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Secure Folder
I am using UPI apps in secure folder. By banking apps , you mean apps provided by banks ? Like HDFC Bank, SBI YONO ?
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SaifulIslamMahmood
Beginner Level 2
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Secure Folder
Yes, app from bank like EBL, STANDARD CHARTERED etc.
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networ
Active Level 2
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Secure Folder
Hi
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networ
Active Level 2
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Secure Folder
Samsung galaxy m30s secure folder
Problem
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cs-member13
Expert Level 3
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Secure Folder

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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MrSA1
Beginner Level 2
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Secure Folder

but can u let me know how do I install Samsung Member application in M51? Unable to install from play store. So in that case how could l send feedback?

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