Samsung Wallet isn’t showing my new electricity bill, despite receiving a notification from the provider. The app still displays old details, even after refreshing and updating. This delay is inconvenient and could lead to missed payments. I rely on the app for timely bill tracking and hope the issue is resolved soon.
As per your concern, we would request you to kindly perform the following steps to resolve your issue.
● Clear app cache through Device care: Settings > Device care > Storage > CLEAN NOW.
● The clear cache memory of a particular application: Settings > Apps > Now pick the app you like to clear off the cache memory > Storage > Clear Cache.
● Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.
● Kindly uninstall and reinstall the application.
● Keep your app updated: Tap on Google Play Store app or Galaxy Store> Manage apps & device> Apps available to update> If you want to update apps individually, tap See details and then tap the Update button next to the app you would like to update.
In case the issue still occurs, you can connect to our dedicated team S-pay helpline ( 18001237729 Operations 24*7 ). They will guide you further.
