Original topic:

Samsung Pay - issue with card verification

(Topic created on: 01-23-2021 10:12 AM)
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thehopelessgeek
Active Level 1
Options
Samsung Wallet
I need some help. Since I upgraded from my Galaxy S7 to Galaxy Note 8, I've been facing issues adding my main debit card to Samsung pay.

I can't seem to get the verification SMS from my bank, even though my card is functioning normally. I could easily add my other wallets like Paytm, and BHIM UPI, but I can't verify my primary card and without verification, I obviously can't use it for payments.

I have retried after factory resetting the phone and the app multiple times, without any success. Can someone please help me out on this?
16 Comments
Samsung Wallet
I have tried removing and adding again, did not work. I talked to my bank and couldn't get a definitive answer. I'm not sure what to do next.. 🙁
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Samsung Wallet
it's is the bank issue
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Samsung Wallet
The bank just called and said everything is fine on their end and it must be an issue on my side.
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yogamani
Active Level 6
Samsung Wallet
bro jst report your error to samsung they will contact you in 24hrs
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admin_
Expert Level 5
Samsung Wallet
We would like to inform you that we have a dedicated Support team for handling Samsung Pay related queries, so would request you to contact at below mentioned number:
Samsung Pay toll free phone number: 1800-123-7729 (24 Hours a day, 7 Days a week)
You can also log on at http://www.samsung.com/in/samsung-pay/ and connect with us directly via Samsung Pay Live chat or Samsung Pay Email Support option. Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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Samsung Wallet
Hi everyone! I am thrilled to report that the issue has been finally resolved. Thanks a lot to everyone who took the time to leave helpful comments. Cheers to a Happy New Year! 😊👍
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rajrishabh28
Active Level 3
Samsung Wallet

Bro how did you solve the problem? I am facing the same issue with my samsung galaxy S10. Please reply.

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