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a week ago (Last edited a week ago ) in
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Friday in
Samsung PayDear Samsung Member,
Greetings from Samsung Customer Support!
Thank you for reaching out regarding your concern with the Galaxy watch. To assist you further, we kindly request that you share additional information, such as Error log file, Video or screenshots of the issue.
Kindly share the device log file within 15 minutes of the issue occurrence via the Galaxy wearable application. Please follow the below path:
Open Wearable app > Three dots > Setting > Contact US > Send feedback > Error Report > Select a device.
Warm Regards,
Samsung Customer Support.