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Original topic:

Samsung pay not working in my s23 ultra

(Topic created on: 04-09-2024 08:06 AM)
1018 Views
NickyH
Active Level 1
Options
Samsung Pay
It is showing that my phone is not supporting the pay. I'm residing in UAE. Any future updates will resolve this issue?

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13 Comments
Zammi
Active Level 9
Samsung Pay
Here, we use Samsung wallet.

What's the country of your Samsung account.?

Check it from account.samsung.com

It should be UAE.
NickyH
Active Level 1
Samsung Pay
It's showing the country/region as UAE itself
Zammi
Active Level 9
Samsung Pay
There are a few things you should be aware of.

1. To register samsung Pay / Wallet in the UAE, the phone should be the UAE model.
2. Pay/Wallet app should be up to date.
3. The phone should have the PIN unlock method set up.

To add the card, issuing bank should support.

In your case, since S23 upgraded to One UI 6.1, the Pay/Wallet app may need an update to support new OS.
Meetrishii
Active Level 4
Samsung Pay
Hi if the device is TDRA, uninstall & reinstall SPay.
If the device shows other gulf countries or international region, Spay will not work. Check in About Phone (Settings) under serial number.
ami_ar
Active Level 1
Samsung Pay
Hi I have the same issue
And my phone is TDRA
MOQBALI
Expert Level 5
Samsung Pay
Try clear catch
ami_ar
Active Level 1
Samsung Pay
Did try that, but didn't work
MOQBALI
Expert Level 5
Samsung Pay
So I think you need an update to fix it
MOQBALI
Expert Level 5
Samsung Pay
Try contact samsung support to try to help you or visit samsung Shop and give your mobile to technical.