Original topic:

Can't Download Samsung pay

(Topic created on: 02-08-2024 10:22 PM)
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Eliza91d
Active Level 1
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Samsung Pay
Currently been trying to get the Samsung wallet installed but it's unavailable when my phone A24 supports NFC, this phone was purchased in the UAE, I've tried multiple times but it says it's not compatible. 

ps. My Google wallet aswell wouldn't let me add my card in. 

Need some help or other options.

4 Comments
Samsung_specialist
Community Manager
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Samsung Pay

Kindly send the IMEI number slot 1 of his device to check the region.

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Eliza91d
Active Level 1
Samsung Pay
350532458505623
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Members_oSYHJPp
Beginner Level 2
Samsung Pay

Good Day 

I have a samsung A24 and am in South Africa but can't get samsung pay on my phone. My IMEI no. Is 350942551774291. I know samsung pay is available in my region since others in my household have it on there phones and this includes some one with a A24

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Samsung_specialist
Community Manager
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Samsung Pay

Unfortunately the device is not Gulf version, We are sorry to inform you, Samsung pay / Samsung wallet depends on the device software/ hardware region, and the device region can not be changed.

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