i cannot open my galaxy themes...it says network error

[Masumuuuu]

i cannot open my galaxy themes...it says network error

[SagarMaurya010]

clear cache my galaxy themes

[Masumuuuu]

i done it..,but no works

[SagarMaurya010]

boot your phone to safe mode, then pich your home screen then you will see wallpaper and theme option and tap on it

[veer]

open after some time check your network connection also

[PratikGoswamiPM]

I tagged you check my comment section...

[souvik04]

clear app cache, forced stop the app and restart your device. then see problem still remains or not

[Emmanuel_J12]

Hey did you try clearing your cache? If the issue is still persisting after that, then kindly turn out to the feedback section and raise an error report.

Kindly follow the steps mentioned below:

 Log in Samsung Members app > Click “+ button” at the bottom right > Click “Send feedback” > Click “Error reports” > Add detail of the issue and attach the system log data (click checkbox)

*When you abstract the log file. Please check off the pop-up message: log file delivered

You can also check this link which explains in detail the entire steps to send feedback: https://r2.community.samsung.com/t5/Community-Guidelines/Send-Feedback-Report-a-Bug-to-Samsung/m-p/3...