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06-23-2020 12:32 PM (Last edited 06-23-2020 02:39 PM ) in
Samsung Online StoreI have been delivered a **bleep** Vivo phone instead of Samsung Galaxy M21. I registered the compliant against it on 31st May 2020, still there is no progress or update in the investigation. I haven't even received my phone nor my money has been refunded.
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06-23-2020 12:33 PM in
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06-23-2020 01:03 PM in
Samsung Online Store@afzarulsamsung Yes :(
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06-23-2020 01:17 PM in
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06-23-2020 01:38 PM in
Samsung Online StoreYes, everything was right except the phone's model.
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06-23-2020 01:45 PM in
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06-23-2020 01:58 PM in
Samsung Online StoreI have shared both, Are you able to see them?
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06-23-2020 02:40 PM in
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06-23-2020 02:43 PM in
Samsung Online StoreI am sorry! Are you Samsung representative?
coz those bills contains some personal information.
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06-23-2020 02:49 PM in
Samsung Online Store