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08-20-2020 12:20 PM (Last edited 08-26-2020 12:07 PM ) in
Samsung Online Store- Mark as New
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08-20-2020 12:22 PM in
Samsung Online Store- Mark as New
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08-26-2020 12:13 PM in
Samsung Online Store- Mark as New
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08-20-2020 01:21 PM in
Samsung Online StoreYou can still check with the Samsung team to know exact status -
1. You can live chat with Samsung customer support team and inform about them concern.
2. You can write an e mail to - servicehead.in@samsung.com.
3. Contact in whatsApp no. +91180057267864 timing 9 A.M to 6 P.M 7 days a week they will surely help you .
4.Escalate the isssue if you don't get support from Samsung team : https://www.samsung.com/in/support/write-to-our-ceo/
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08-20-2020 03:08 PM in
Samsung Online Store
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08-22-2020 04:22 PM in
Samsung Online StoreDear Samsung Member,
Greetings from Samsung Customer Support!
We apologies for your inconvenience. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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08-22-2020 09:41 PM in
Samsung Online StoreThank you for contacting Samsung Customer Services, your customer reference number is 3100828565. Please quote this number for any future reference
Thank you for contacting Samsung. We hope your query was answered satisfactorily. For future reference kindly quote 1161003722 at 180040-SAMSUNG(7267864).
Thank you for contacting Samsung. We hope your query was answered satisfactorily. For future reference kindly quote 1160964521 at 180040-SAMSUNG(7267864).
look here i have done each and everything called dozen of times and mailed on every mail including CEO of Samsung but still i haven't got any proper resolution now i am gonna wait till 25 August and will cancel order also further i'll go to consumer court for compensation and will make you stand liable to your consumer
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10-01-2020 06:22 PM in
Samsung Online StoreFraudulent , Don't act like you are innocent. I too experienced same .
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10-01-2020 06:21 PM in
Samsung Online StoreThose **bleep** did exactly same to me.100% true this is what happening in samsung.
Actually this is a illegal theft they are doing . Let me explain.
First they will accept the offer but the bill wont generate.
Officially you didn't buy that product but you sent the money with tax.
Second they will try to hold the product without dispatch as much as possible without generating a bill. At least for a month. Depends on the customer forces.
Here the theft is , They are holding our money in their account for at least a month and the interest would be humongous.
For example , If you buy a product worth 1 lakhs . A month of bank deposit would give you credit upto 1.25 %. this is from one person. Lets calculate allover the india.
Note : This may be the only reason. May be my opinion.
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11-09-2020 02:59 PM in
Samsung Online StoreI'm facing this same issue now.I ordered mobile via Samsung on 19th Oct 2020.Expected delivery date was on 25 Oct 2020,later changed to 27 Oct 2020.No call nothing somehow the product got returned. I contacted Samsung several times.They have been clowning me for these days with this 24-48 days thing! I hadn't received the product yet.I asked for refund and they are saying No refund possible! Its way better to Purchase from Amazon or Flipkart.
