I placed an order for a Samsung S24 Ultra on 28th June, however due to a delay in delivery I canceled my order on the 4th and received the confirmation on 9th July. The email mentioned that I would receive a refund within 7-10 days. It's now been 17 days since the email and no progress from their end. They asked me for my bank account details and a canceled cheque/bank statement information but still yet to see any movement or confirmation regarding the refund. My first EMI is due on the 5th of Aug and I don't even have the device which I will be paying for. The bank is unable to cancel the loan because they haven't received any transaction reversal confirmation from Samsung.
