India Refund issue

[mrkicknsnare]

I had an horrible experience, 

I am writing to bring to your attention the issue I have been facing with my recent purchase of the Samsung S23 Ultra. I placed my order on February 1st, however, I faced a delayed delivery of the product. After waiting for a considerable amount of time, I decided to cancel the order and requested a refund on March 1st.

Although I was informed that the refund was processed, I have yet to receive the money in my account. It has now been more than 2 weeks since the refund was processed, and I am yet to see the funds deposited into my account.

I have send multiple emails to them and no replies, they stolen my money, if its in other countries, they would have handled it very well

[Sid_Karna]

This is an issue with Samsung India. Many have reported a waiting time of about a month for a refund.

[SKV-F235G]

file a consumer complaint you will get your money

[Jay_zx]

Any update?

[mrkicknsnare]

Nothing yet, they promised a call back but nothing happened

[cs-member11]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application>Support>Ask a question/Tap an error report>Type your query>Send)

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[mrkicknsnare]

Already done , but your team is not convinced even though I have send out bank payment slips

[Rajesh1972]

For a refund,what error file you expect?? Give back the money...that's it

[anirudh11]

Any update?

[mrkicknsnare]

Got it resolved 😊