Original topic:

Finally I am getting cheated by samsung shop

(Topic created on: 03-02-2023 07:37 PM)
1090 Views
Rudev
Active Level 2
Options
Samsung Online Store
Don't buy anything in samsung shop online app. They are cheating to people they are using our money without interest. I am pre-booked samsung galaxy S23 ultra and paid full amount on 03.02.2023. Till today i am not received anyone item from samsung shop so today almost one month was completed but still now I didn't get my ordered products. But finally I got one bad news from samsung today that was I am booked Samsung S23 Ultra graphite color which one online exclusive color taken delay for delivery. But they tried to delivery same product in grey color which one was easily available to buying in offline market. And they are promsied one thing on 02.02.2023 that was whom are all pre-reserve, pre-booking and paid full amount they will getting this product in priority basis and that product with all offered items will be send within one samsung exclusive box but tried to send only main product only. So I am asked about it to our Samsung customer care at today morning but in this evening suddenly they are cancelled my ordered. I have attached photos for your reference.

Don't buy anything under samsung products.

image


image


image


16 Comments
Record4
Active Level 10
Samsung Online Store
Your order will be delivered tomorrow.

From Mahammad Rafi.
0 Likes
Rudev
Active Level 2
Samsung Online Store
Please check the attached photos they are cancelled my orders and started the process to refund my amount they have used my money whole one month without interest
Sid_Karna
Expert Level 5
Samsung Online Store
How can you confirm that??
0 Likes
Rudev
Active Level 2
Samsung Online Store
Received this communication through my registered email and Message
0 Likes
Record4
Active Level 10
Samsung Online Store

Through whatsapp chat.

From Mahammad Rafi.
0 Likes
Sid_Karna
Expert Level 5
Samsung Online Store
Sadly, your refund might take about 2 weeks too(many has reported this issue).
0 Likes
Sid_Karna
Expert Level 5
Samsung Online Store
Ic
NOOB_1ST_ACC
Expert Level 5
Samsung Online Store
It takes upto 45 days.
0 Likes
NOOB_1ST_ACC
Expert Level 5
Samsung Online Store
A52s received one ui 5.1 or not ?

A73, a52 4g and m42 5g received one ui 5.1
0 Likes