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Original topic:

Samsung health cheating

(Topic created on: 05-01-2023 09:57 PM)
2083 Views
Alshamsi1985
Active Level 3
Options
Samsung Health
Dear Samsung, Please find the attached file, is it logic for someone walking or running 144km in one day!!!!!!!
 I think it is not fair to allow this things happened without any double checking from you guys, because you create the environment to motivates each others not to cheat. 
Please do needed action to update your platform 
Best regards 

image


5 Comments
Samsung Health
I'm not really sure how that person achieved that but you can do your best by pushing to your limit. Best way to add your friends on Samsung health and compare it with them 🩵
mZoOnY
Active Level 10
Samsung Health
YES !!! It's annoying to me too

I think because s health also support running. Hiking. bicycle. Or even In a car

You can use a lot of tricks to cheat. And that's why some people get 1 million steps way before the month ends

For me personally. I found a huge glitch in the app

If you have two phones with the same samsung account . Change the time in one of them . It will double counts your steps!!! So every 1 thousand step it'll show you 2 thousand step onec you get online!!
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mZoOnY
Active Level 10
Samsung Health
I don't think there is anything they can do about it unless they canceled other mode except walking

Also account must be only in one device. ( the most recent)

Who knows maybe they'll change something in the future to make it more reliable
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salmanul
Expert Level 2
Samsung Health
I suggest reaching out to the customer support team for the specific platform you are using to report your concerns and request their assistance in investigating the matter. They may be able to look into the activity and determine if any cheating occurred, as well as take appropriate action if necessary.

It's important to remember that fitness tracking platforms rely on users to report accurate information about their activity levels, and there may be some degree of error or discrepancy in the data. Additionally, some users may intentionally or unintentionally manipulate the data to appear more active than they actually are. However, most platforms have measures in place to detect and prevent cheating, and they take reports of suspicious activity seriously.

Overall, I encourage you to continue to use fitness tracking as a tool to motivate and challenge yourself, and to report any concerns about cheating to the appropriate channels.
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samsungmena
Expert Level 4
Samsung Health

Hello,

We are sorry for this inconvenience caused. We understand your concern about fitness tracking platform, kindly try to contact us through our support channels; Live Chat, or WhatsApp for better assistance, as we need more information.

Please visit the website through the below link, go to Support, then Contact, and we will assist you further with your inquiry.

​https://www.samsung.com/ae/

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