Hey, has anyone else updated their S Health app recently and lost all their data? It happened to me .
Recently updated to [6.24.1.031] and lost everything. :(
All my activities, badges from challenges completed, weight logs, water tracking, sleep tracking, food logs, custom foods everything. Always had the auto-sync turned on through the app setting and synced the app manually every day too. But, still, everything just vanished. Unbelievable. Tried to uninstall and reinstall the app, syncing, over and over again, but to no avail. Also, I noticed that I could still download my data from the Samsung server through the settings in the app but the app can't sync it. Honestly Garbage. I am heartbroken and frustrated.
We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)
faced same issue using galaxy watch 4 i tried older version but nothing fixed the issue still sync is not working i guess s health is not connecting with their servers coz i am trying to download personal data which is also not working and health connect app also not working from now on
