Original topic:

Need fix this bug !

(Topic created on: 02-25-2025 09:42 PM)
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hemantharragoudk
Active Level 3
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Samsung Health

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When I walked more then 1 km it showing 0.07 km distance in samsung health app it showing wrong distance samsung need to fix this bug in samsung health app .

Any one is facing same issue !
I hope samsung will fix this bug 🐛 

Thanks 
Hemanth 
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2 Comments
cs_member10
Moderator
Moderator
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Samsung Health

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you please share the same screenshot of the issue with log data. So, our team can analyze the issue and help to provide a resolution. Please follow the below steps to get the log data:

● Reproduction of issue on the watch > Samsung Health Monitor Apps on mobile > More menu > Contact us > Error reports > Check "Send system log data" > Send.

Note: Log data should be obtained immediately after reproducing the issue.

Warm Regards,
Samsung Customer Support

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Samsung Health
Ok done
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