Original topic:

Medication reminders getting snoozed automatically on Samsung Health

(Topic created on: 3 weeks ago)
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SammyUser0036
Active Level 7
Options
Samsung Health
Reminders are set to strong, still it gets snoozed automatically.
3 Comments
cs_member10
Expert Level 5
Samsung Health

Dear Samsung Member,

Greetings from Samsung Customer Support!

We also request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Senaditta
Active Level 1
Samsung Health
Yes, facing the same issue
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