Original topic:

Samsung dex use mobile as a touchpad issue

(Topic created on: 01-23-2024 12:19 AM)
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DrDhruv1404
Active Level 4
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Samsung DeX
There is no option to use mobile as a touchpad on samsung dex on s23 ultra 

image


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3 Comments
DrDhruv1404
Active Level 4
Samsung DeX
But it was there in one ui 5 ,
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cs_member10
Moderator
Moderator
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Samsung DeX

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Zeus_2024
Beginner Level 2
Samsung DeX
Did it happen only one time? Or always not showing?

In my S24 Ultra also i accidentally swiped it, i couldn't get it back until i restart Dex.
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