S24 Ultra Camera Issue.

[DevangmS24]

After updating to OneUI 6.1 my S24 Ultra camera is not working properly. 

Whether it's normal 1x Zoom or color sensitivity nothing is proper and clear

 Seems there is degrade in the quality of camera after the Update. 

It is strange that my other S24 ultra (Special Edition) working fine after the update. 

This needs to be fixed 

[859]

Dear Samsung member,
Both S24 ultra and S24 ultra special edition is same expect for colour and storage
Warm regards,
Samsung

[goodthings]

Please clear catche and clear data of this app and reset camera settings then try to it's again. Also complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[Nobyos]

The S24 Ultra has camera issues

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue. However, we are taking your valuable feedback regarding this.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support