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12-14-2019 06:13 PM (Last edited 01-07-2020 09:13 AM ) in
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12-15-2019 12:11 AM in
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12-15-2019 06:56 AM in
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12-15-2019 06:38 PM in
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12-17-2019 12:50 PM in
PuneHi there,
Please follow the below mentioned steps in order to resolve the network issue:-
>Do the reset network settings (setting>>general management>>reset>>reset network setting).
>Ensure that network frequency of your device should be selected on Auto-mode.
Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).
>Search for the Network Manually by the steps as mentioned:
Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.
>Insert different SIM card in your mobile and check if the issue is resolved or not.
For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).
Also, We appreciate your valuable suggestion as this would assist us to improve our services.
Will convey the relevant update as soon as possible.
Regards,
Team Samsung Members