Active Level 1
The claim process for promotions is atrocious.  I have been a Samsung supporter for so long, and has had almost every Note iteration since launch, and any queries just get ignored. 

I have been waiting almost 3 weeks for feedback on not being able to claim my promotional items for my Note 20 Ultra, and NOTHING!!!.

Absolutely shocking 
1 ACCEPTED SOLUTION

Accepted Solutions
Moderator
Moderator

Hi  LeonB 

 

Please provide us with your IMEI number to check the status on your voucher. 

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9 Comments
Moderator
Moderator

Hi  LeonB 

 

Please provide us with your IMEI number to check the status on your voucher. 

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Should I post the IMEI on the public forum (not good) or can I provide it privately?
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Active Level 5
wow this moderator answers many people and I like to see if anything changes
same here... no voucher ... no service
this app needs moderation in itself and the moderators too
useless app and service from Samsung
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Active Level 4
LeonB join the club. have been waiting since 26th August
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Beginner Level 2
This is insane. It makes me wonder if it is done purposefully. I eventually just gave up.
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Active Level 5
wouldn't they just get away and steal from many people if we just give up
never give up
this is why people must be raised correctly
they want jobs but don't do their best at work
people steal so don't mind if things get stolen from them and believe its free ...its all worked into the price
....
remember if u give up cz its too much work others will suffer too
be a soldier and fight for what is right always
for all the people who allow things to go and allow intimidation statergies incl non compliance and being rude to us by ignoring our rightful claim ...then we didn't do our best in life as we are the same ones who are desperately needed to bring change
everything happens for a reason
trust in the lord for good thing will come always
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Beginner Level 2
I try to apply for my Samsung free tv, since I upgraded with a Note 20, but no feedback from Samsung
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Beginner Level 2
how do I claim my free 32inch tv. I have 3 days left and the information on the samsung website to redeem my tv is useless as there is no pre order banner ...help this is frustrating
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Beginner Level 2
I pre-ordered the Galaxy Note 20 Ultra 5G, upon claiming my voucher and providing proof of purchase, I was kindly told that I purchased/upgraded out of the promotional date. So yes, atrocious is still being kind in terms of explaining the horrible and **bleep** service one receives.
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