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Original topic:

S21 Ultra Promotion

(Topic created on: 4/21/21 2:13 PM)
Werner_Sauermann
Beginner Level 2
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Promotions

Good Day

Is their someone that can check what happened to my promotion items? I have the confirmation code but never received any email or other correspondence.

Werner

3 Comments
Maps_sam07
Moderator
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Hi Werner_Sauermann

Please provide me with your reference number as well as your claim date?

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Werner_Sauermann
Beginner Level 2
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Promotions

 

Hi Maps_sam07

 

The reference number I have is: 6324020440069 LLEL

The claim date was 24 Feb 2021.

Thank you for assisting!

Werner

Maps_sam07
Moderator
Moderator
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Promotions

Hi Werner_Sauermann

Your claim was rejected due to an invalid invoice. 

 

Please email an invoice that shows your IMEI number, date of purchase and model number and use your reference as the subject line to verify@samsung.com.

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