S21 FE and free gift

[Rex79]

I purchased the 21 FE on 26 February and still waiting on my gift.  I sent emails to Samsung no response.  I tried their landline and it doesn't seem to be working.  This is pathetic customer service from Samsung.

[Eno12]

My claim was approved on the 8th of February and I'm still waiting for delivery, I was informed that the tablet will be delivered within five days and it has been a month now and hasn't been delivered.

[Anisa_D]

I also haven't received the tablet made my purchase on 02 March still waiting

[Garro]

I've got the same problem. Bought my device on 16 Feb. Completed the online promotional form. Haven't heard from them since. 😕

[Botangsboti]

Hi,where can I get the form?

[Garro]

It's the form you need to complete in the Samsung members app. There was a link to claim the promotional gift. Don't know if you'll still find it as the promo was till end of Feb.

[Botangsboti]

Okay thanks

[Boity12]

Hi guys me too I'm Still waiting and is unfair if we can wait for a long time without any feedback or respond.

[RickBro]

Is there no Samsung staff on this member's app who may be able to give us feedback regarding these claims?

[Rex79]

If I receive no response my intention is to take this matter to the Ombudsman