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Original topic:

S21 FE and free gift

(Topic created on: 03-14-2022 09:04 AM)
139 Views
Rex79
Active Level 2
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Promotions
I purchased the 21 FE on 26 February and still waiting on my gift.  I sent emails to Samsung no response.  I tried their landline and it doesn't seem to be working.  This is pathetic customer service from Samsung.
17 Comments
Eno12
Active Level 4
Promotions
My claim was approved on the 8th of February and I'm still waiting for delivery, I was informed that the tablet will be delivered within five days and it has been a month now and hasn't been delivered.
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Anisa_D
Beginner Level 2
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I also haven't received the tablet made my purchase on 02 March still waiting
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Garro
Beginner Level 2
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I've got the same problem. Bought my device on 16 Feb. Completed the online promotional form. Haven't heard from them since. 😕
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Botangsboti
Beginner Level 3
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Hi,where can I get the form?
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Garro
Beginner Level 2
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It's the form you need to complete in the Samsung members app. There was a link to claim the promotional gift. Don't know if you'll still find it as the promo was till end of Feb.
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Botangsboti
Beginner Level 3
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Okay thanks
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Boity12
Active Level 1
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Hi guys me too I'm Still waiting and is unfair if we can wait for a long time without any feedback or respond.
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RickBro
Active Level 7
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Is there no Samsung staff on this member's app who may be able to give us feedback regarding these claims?
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Rex79
Active Level 2
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If I receive no response my intention is to take this matter to the Ombudsman
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