Original topic:

Contest winners : confirmation and documentation

(Topic created on: 06-12-2020 01:32 PM)
Avinav
Active Level 7
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Hello Members!

While reaching out to winners of recent campaigns, some have expressed doubts over authenticity of communications. They have tried to contact customer support, but since engagement activities are handled by a different team, sometimes all support representatives might not be up to date with the latest campaign results.

We encourage you to be very vigilant with your personal information! So, I wanted to take the opportunity to explain the process we might follow to contact you. 

1. If we have your email ID info - expect a mail from MembersIndia@samsung.com

2. If we have your phone no. info - someone from our team might reach out to you over call/msg, but we will only confirm your email ID, so that we can mail from MembersIndia@samsung.com

In both cases, you will get confirmation via email from MembersIndia@samsung.com

As part of the process we need to follow (and also declared in TnC of campaigns), we will request some documentation for record purposes only. Please rest assured that this info is not shared with anyone.

If you have any doubts, or want to confirm /report suspicious activity, please post in comments below!

Meanwhile, we will also ensure that all our support channels are up to date and can assist you appropriately. 

Cheers! 
144 Comments
124566
Active Level 3
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galaxy j6 ko update kab milaga
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AJAY
Active Level 5
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15 june
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124566
Active Level 3
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confirm ha ab
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qriyansh
Active Level 1
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helr9djedepd
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Sayujya14
Active Level 8
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when flip z get the update
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Avinav
Active Level 7
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You can check latest update schedule in the Notice section (bell icon on top right of home page)

You can connect with Galaxy Z Concierge on below link

https://www.samsung.com/in/support/galaxy-z-premier-service/
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Shahbaz993
Active Level 4
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hey avinav.. i also want to be a community manager or a moderator.. please give me advice
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Avinav
Active Level 7
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Good to know!

Please participate actively on the community. You can register whenever Brand Ambassador recruitments begin next!
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Rajonkhan
Beginner Level 2
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please give me details at rajonreall@yahoo.com..
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vic57299
Active Level 3
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is there android 10 update coming on Samsung m10 or not?
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