Original topic:

Contest winners : confirmation and documentation

(Topic created on: 06-11-2020 07:48 PM)
Avinav
Community Manager
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Hello Members!

While reaching out to winners of recent campaigns, some have expressed doubts over authenticity of communications. They have tried to contact customer support, but since engagement activities are handled by a different team, sometimes all support representatives might not be up to date with the latest campaign results.

We encourage you to be very vigilant with your personal information! So, I wanted to take the opportunity to explain the process we might follow to contact you. 

1. If we have your email ID info - expect a mail from MembersIndia@samsung.com

2. If we have your phone no. info - someone from our team might reach out to you over call/msg, but we will only confirm your email ID, so that we can mail from MembersIndia@samsung.com

In both cases, you will get confirmation via email from MembersIndia@samsung.com

As part of the process we need to follow (and also declared in TnC of campaigns), we will request some documentation for record purposes only. Please rest assured that this info is not shared with anyone.

If you have any doubts, or want to confirm /report suspicious activity, please post in comments below!

Meanwhile, we will also ensure that all our support channels are up to date and can assist you appropriately. 

Cheers! 
143 Comments
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Congratulations to all winners
124566
Active Level 3
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j6 ko update kab milagi sir android 10
a50suser
Expert Level 2
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most probably in last week of June or July first week
Zayhteshayn
Active Level 1
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BHAIII 16 JUNE
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LIMALVI
Active Level 2
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end of July 2020
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Jayakumargeorge
Active Level 5
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same problem dude😖..,Android 8 (OREO) is my last update. Pls, give SOFTWARE UPDATE for Galaxy J7.
anartist
Beginner Level 2
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samsung please give Bixby support for m 21 it's my humble request sir
to get Bixby by an incoming update 😟😟
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Anuuuuragsingh
Active Level 3
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galaxy A20s ka aagya sayad isi week tak j6 ka bhi aayega
AJAY
Active Level 5
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aa gya na bhai aaj
0 Likes