i have update my j7(16).it does not contain volt mode enable option .so it require download 4g voice additional app to calling .so kindly fix the problem as soon as possible to give solution in next update
We do regret for the inconvenience caused as Volte is not working in the device after software update. We would like to inform you kindly follow the steps below to resolve your concern:-
- Kindly check with other SIM card in your device. - Open settings>>General management>>Reset>>Reset settings. - Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account. - If still issue persists, we suggest visiting Samsung authorized service center to get the VoLTE issue fixed. There will be no charges to fix the VoLTE issue after update in your device J7 2016. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation
Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
