Original topic:

wifi problem

(Topic created on: 04-29-2020 04:21 AM)
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Mahadi345
Beginner Level 2
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My mobile phone has been shutting down for a few days now. This is happening every minute. What is the reason?
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amanjalwehra
Expert Level 2
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which phone you have bro?
Phone shut down ho raha hai ya wifi disconnect ho raha hai as your heading says wifi problem
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Mahadi345
Beginner Level 2
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hello bro, my phone name Galaxy A30, wifi problem, please help me,
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amanjalwehra
Expert Level 2
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the problem which I understood is that your phone's wifi get disconnected automatically after sometime .. am i Correct bro..this is the problem ?
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Ashwin98
Active Level 8
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Try these tips...
Turn on Wifi and head to Advanced settings, then disable all the options available like switch to Mobile data, Wifi power saving...
In Developer options under networking Enable Wifi verbose option and disable other features in networking..
I think this may help you
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Samsung_Support4
Moderator
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Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1) Forget the Network:-Go to apps screen >Settings >Connections > Wi-Fi >Wi-Fi network >Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.

 

2) Reset Network Settings:- Go to apps screen >Settings >General Management >Reset >Reset Network Setting.

 

3) Restart the Router and Mobile Device

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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