Hurry there is bug

[Anonymous]

Dear Samsung,

 There is a problem in modes and routines app Follow my instructions to understand properly 

1) launch modes and routines app 

2) choose modes

 3) create a new mode 

4) choose turn on automatically 

5) go to add condition 

6) choose wifi network 

 connected. Or disconnected choose anyone and specific wifi network to turn on automation and then click done .. done ,... done 

Now mode is set to turn on automatically whenever we connect to selected network!! 

But problem is it will not on automatically it on either once or none

 Simply when i reach office and got connected to office wifi thn mode must on as we expect but it doesn't! 

Waiting for positive response 

You can connect me for further information 

Thanks 

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you to share the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

[Anonymous]

Dear i explained as much i can
I think anybody can understand issue with following above instructions
Due to security reasons i can't share my log file
Kindly read queries properly u can get easily what is the problem,
Thnq

[Anonymous]

Issue is resolved with new systems update


Thanks, Samsung, for paying attention