07-09-2020 12:36 PM in
Solved! Go to Solution.
07-09-2020 03:33 PM in
Hi
Please reset your device settings and perform a s oft reset
1. Please go to settings>> general management>> reset >> reset settings
2.
Then please perform a soft reset of your device.
Press and hold the power and volume down buttons for about 10 seconds.
*The device may take a screenshot, however keep holding the buttons for a few more seconds.
