j7 prime 32gb screen flickering problem...and slow in speed

[rishab7466]

i m having a problem with my phone it starts flicker sometimes and its speed is also a major problem

[siddh]

wow

[rishab7466]

👎

[sumit123co]

same bro

[Nandha]

back up your data and factory reset your mobile

[admin_]

Thanks for being with Samsung and sharing your concern. We would like to inform you that kindly follow the steps below to resolve the issue :- 
1 Adjust the brightness of the device then check it (Setting-->Display-->Brightness)
2 "Disable the " Show Screen Updates" option in developer options or completely disable the Developer options."((Setting-->Developer options(If its available & highlighted)-->Show Screen Updates))
3 Check third party application if downloaded recently, Post which issue occurred. Then, check in Safe Mode.
4 If in Safe mode problem is still existing we advise you to create the Data back up & Factory Reset the device.
5 Periodic Software Update through FOTA , SMART SWITCH or Smart Tool is intended to resolve the issue as well.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

[s01gautam]

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