Original topic:

Display flickering issue

(Topic created on: 09-26-2023 10:28 PM)
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abhı
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  • Display of samsung f62 flickering randomly. Diagnostics check of black color gets reddish black screen on amoled panel.All f62 users facing same issue after latest software patch so it can't be a hardware problem.Fix this issue asap or we'll start boycotting samsung.
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cs_member10
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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SayantanP2001
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same problem with my phone

Black Colour is showing as reddish brown and not natural black
this happened after the July Update with screen flickering and then permanent reddish black screen... look into Matter SAMSUNG since all users are having this caused by some glitch/bug from the Update.

I am again telling this is not a Hardware problem. All Samsung F62 users are facing the same issue.
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PankajS10Lite
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Are you kidding?? Only F62?? Almost all the Amoled Samsung phones are having this problem. I'm struggling with this problem since last 2 months...no solution given by Samsung till now.
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