Original topic:

c9 pro massive heating problem

(Topic created on: 07-09-2017 10:37 AM)
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sathi1
Active Level 1
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my c9 pro is getting a major heating problem quickly...during charging and normal use...how do I stop it from being heated up?
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23 Comments
jinni
Active Level 1
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one more thing I couldn't share it that I even can't charge the handset ... says your device heating too much and the charging paused... I need to switched off the phone to charge... Samsung sucks no one contacted me yet...
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sathi1
Active Level 1
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worst
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admin_
Expert Level 5
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"Thank you for Joining Samsung community. We would recommend taking some troubleshooting steps to further isolate what you may be experiencing. Find troubleshooting steps on provided link http://www.samsung.com/in/support/skp/faq/1119803. Please let the community know what steps you have taken and if you have noticed any changes or improvements. This will help the Community to provide you steps without repeating any steps you may have already taken.
"
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sathi1
Active Level 1
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I have gone through the steps but it's not helping me..yeah I agree that it has a metallic body but it can't heat like a pressure cooker!!
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