automatic screen lock

[Lissie]

Hi, can someone help me regarding my automatic screen lock. I've done all the possible ways like on/off my samsung mobile, clear caches, reset but still it wont automatically lock even I set it immediately on the settings.

When I'm charging, the screen is off/locked but when I removed it from charging, then it wont automatically lock so my screen is on all the time.

This thing stresses me off coz I need to bring with me every time my charger.

Thanks for the advance info and tips.

[MUzair]

send me screenshots

[Lissie]

I locked it but it's like this

[Lissie]

but when I put it on charge, its locked.

[نبنبني]

عقعقه

[نبنبني]

زثوثن

[BasselK]

Hi, go to Settings > Lock Screen > Smart Lock, and check if the phone is set to unlock while connected to any WiFi network, place, device and deactivate that setting.
Also check if you have set Bixby Routines to unlock the device if connected to certain device of network, or to any location.
Please let me know if this solution was helpful.

[Lissie]

hi thanks for the info. I've tried already and my smart lock off. I couldn't find the Bixby Routines

[MittuVichu]

What happens when you press the power button on the device?

[Lissie]

nothing, it stays the same but its lock