Original topic:

Wifi speed very slow

(Topic created on: 05-21-2021 11:19 PM)
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SumitKundra
Active Level 1
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Hi.. i m having 150 mbps airtel broadband ... in my m51 phone getting  speed very slow..in other phone more than 200 mbps...please fix the error..really fedup with samsung services
11 Comments
Others
U can try the following troubleshooting steps
1) open settings
2) click on general management
3) click on reset
4) click on reset network settings (wifi, Bluetooth and other network settings will be reset to their defaults
If u find this helpful kindly click on the three dots and click accept as solution
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SumitKundra
Active Level 1
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Dear getting same problem
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SumitKundra
Active Level 1
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Hey dear i m having problem with wifi.. my wifi provider giving me proper speed its 200+ mbps.. but in my phone i getting only 10mbps from last 10 days.. i already talked with provider.. they checked and verify me they r giving full speed.. my m51 having this speed issue.. what should i do
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SumitKundra
Active Level 1
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I tried same what u teach.. getting same prob
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Others
Goto settings, connections, wifi, tap your wifi name and what do you see your network speed is?
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SumitKundra
Active Level 1
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Showing 292 mbps...as u described.. but in speed test i m aving under 10mbps
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Others
Try restarting your phone once
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cs-member13
Expert Level 4
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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rjosan
Beginner Level 2
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I tried this and it resolved my speed issue in soeedtest ookla.
Settings-apps-disable samsung max

I observed that VPN is working in the background even though u have not started it. I downloaded one app and it was keep on telling me to disable VPN even though it was showing not working in samsung max.
So I disabled it in settings and immediately speedtest started showing 120mbps from 10mbps
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