WiFi problem

[Lucario11]

I have been facing an issue with WiFi, it automatically disconnecta WiFi or shows inyer et not available and when I restart WiFi, the problem gets solved, sometimes it shows couldn't authenticate, this problem comes mainly while gaming which causes a lot of problem. Sometimes I have to even restart the device.

Samsung f41

[Ehsank]

To resolve WIFI connectivity concern, kindly follow below steps:

 1. Forget all WIFI devices which were connected earlier.
Again turn on WIFI> Scan> and try to connect.

2. Reset network settings >Settings>General Management>Reset >Reset network settings)

[Lucario11]

Actually I even tried resetting my mobile, it's of no use. Whenever even a bit of load is on device, problem comes,while playing medium games like clash of clans or boom beach, it causes problem.

[Ehsank]

if you use earphone at that time then once play without earphone and observe

[Lucario11]

I have been facing this issue with and without earphones, what I can understand is that mobile is unable to handle it, maybe some software issue, or processor unable to handle(problem increases with 5ghz WiFi) maybe some defect with my device.

[Ehsank]

are you using data and wifi both?

[Lucario11]

nope

[Ehsank]

so now as you said its cause 5ghz then change it to 2.5
and if possible then once reset ur router too

[Lucario11]

I said problem increases with 5ghz, problem is still there with 2.4 GHz but it is less. I have problem with 2 different routers and other devices are working fine with same routers.

[Samsung_Support1]

Dear Samsung Member,

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