Original topic:

What's app using high storage

(Topic created on: 12-11-2024 12:09 PM)
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Nebistar
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I am seeing what's app using almost 15 gb storage space on my device
When I try to clear app data it goes to WhatsApp s storage manager , there it only shows 600mb storage used
When I check details of WhatsApp folder in in my files apps it also shows 600mb
How I can clear this?
Why it's showing like this?
M15 device

image


8 Comments
Nebistar
Active Level 6
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Bhai post Pura padh to le
Ye kar chuka hu
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Nebistar
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H1733845797925_1733845797908_0.jpg
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RĀJ
Expert Level 5
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Khufiya data bhar ke rakha hai kya WhatsApp ne?😊
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Wodehouse
Expert Level 5
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Clear media files through WhatsApp settings.

If this reply answered your query please mark my reply as "resolved" by clicking 3 vertical dots on top right of my reply. Thank you 😊1733846156227.jpg1733847560333.jpg
Nebistar
Active Level 6
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In WhatsApp settings, storage showing 600mb only
Refer my screenshot from comments
In Samsung storage info it's showing 15 gb occupied by whatsapp
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cs_member10
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As you are our valuable customer, I will surely try and help you with this. But since it is beyond our support boundaries we cannot support any third-party applications.

Kindly contact the respective application helpline. They will be able to provide you with the exact information about the issue.

Warm Regards,
Samsung Customer Support

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Others
Check if another account is login simultaneously.
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Others
You can try:
Backup your WhatsApp to Google drive.
Uninstall whatsapp.
Reinstall whatsapp from play store.
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