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07-11-2022 04:42 PM in
OthersDear Samsung Member,
Greetings from Samsung Customer Support!
Thank you for sharing your concern. We acknowledge your query and apologize for the same.
We would like to inform you that "WhatsApp" is a 3rd party application that is not from Samsung. As we are trained to handle Samsung software and hardware-related troubleshooting, we advise you to contact the respective application software support. You can reach the app developer through the email channel for which please log in to the play store > select more option> select installed app> click on read more. If you have any queries regarding apps developed by Samsung, we will be happy to help you.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support