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07-30-2025 05:44 PM in
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07-31-2025 09:07 AM in
OthersDear Samsung Member,
Greetings from Samsung Customer Support!
As you have shared the device concerns with our error report team and they have provided you with information indicating that, due to the overseas variant, they cannot proceed with the issues. This is because the overseas device has features and specifications that depend on the hardware and software based on the manufacturing country.
Therefore, they suggest that you coordinate with the representative in the country from which your product originates. They can share information regarding the Indian variant that they are working on.
To reach country-specific Samsung support teams click on the below link:
https://www.samsung.com/country/
Warm Regards,
Samsung Customer Support