Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.
. Enable Storage Share on your Samsung Galaxy Book:
1. On your Galaxy Book, click the Start menu. 2. Click on Samsung Settings. 3. Click on Connected devices. 4. Select Storage Share and tap the switch to turn it on. 5. Open File Explorer and select your phone from the left-side menu. 6. Tap Allow on your phone to connect. 7. You can now access your phone's files on your Galaxy Book.
Notes:
. Ensure both devices are connected to the same Wi-Fi network and signed in to the same Samsung account. . Bluetooth, Wi-Fi, and Storage Share must be turned on for both devices. . This feature requires Galaxy phones with One UI 7 and Android 15 or higher
If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
