Sound problem

[mohammadliton]

dear samsung team sound setting on my samsung phone everything is fine then there is no sound audio video and nothing else is soun

[AsadLion]

Connect headset and check. Whether it have same issue in headset also.
Let me know

[Abdul_Rahman]

Your device Speaker may be damaged . If your device is in warranty visit Samsung Service centre to claim free of cost Service

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support