My S21FE, which has alluminium frame, electric current is flowing through it while charging 😰 While charging, if I touch on frame I can feel electric shock (Not so heavy shock, but it can be noticed easily).
Current is leaking through mobile body. You might little tingling when you move(rub) your hand against the metal frame. Some component or wire is expose and is in touch with the frame. Not a big deal but can become a problem over time. Check with service center if it's under warranty.
That's concerning! Feeling an electric shock while charging your Samsung S21 FE with an aluminum frame is not normal and requires immediate attention.
Potential Causes 1. *Faulty Charging Port*: The charging port might be damaged, causing the electrical current to flow through the phone's frame. 2. *Loose or Damaged Internal Components*: Internal components, such as the charging circuit or wiring, might be loose or damaged, leading to the electrical current flowing through the frame. 3. *Moisture or Water Damage*: Moisture or water ingress into the phone can cause electrical shorts, leading to the shock. 4. *Defective Battery*: A faulty battery can also cause electrical issues, including shocks.
Safety Precautions 1. *Stop Using the Phone*: Immediately stop using the phone until the issue is resolved. 2. *Avoid Touching Metal Parts*: Refrain from touching any metal parts, including the frame, while charging. 3. *Use a Different Charger*: Try using a different charger and cable to rule out any issues with the current charger.
Next Steps 1. *Visit a Samsung Service Center*: Take your phone to an authorized Samsung service center for a thorough inspection and repair. 2. *Contact Samsung Support*: Reach out to Samsung support for guidance and assistance. 3. *Do Not Attempt to Repair Yourself*: Avoid attempting to repair the phone yourself, as this can cause further damage and safety risks.
Your safety is the top priority. Please address this issue promptly to avoid any potential harm.
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As per your query, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.
