Original topic:

Samsung cloud data lost? How to recover

(Topic created on: 12-06-2021 06:57 AM)
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dronetewatia
Beginner Level 2
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Hello Team,
I was unable to restore data by 30 Nov because of lack of space. I noticed some very important data is not not available in my phone.

Please guide, how can I restore the data. Its urgent.

Thanks
5 Comments
Others
Dear brother, Cloud services are closed now... to backup your data from cloud you should report to samsung support team to ask this question goto "get help > ask questions " in SM there. They will you provide perfect solution... 👍

If you find informative then accept this comment as solution by clicking on three dots... 👍 take care 🙂
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WalkieTechie
Expert Level 4
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The last date to backup data was 30th November. After that it was closed, so mostly the data has been lost. The cloud services were closed since 31st March, you had plenty of 5ime till November to back up bro.
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Sid_Karna
Expert Level 5
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You know these are corporates who works on a timeline and doesn't have any sentiments as such. So mostly they have mass cleared the data of all on the deadline.
However, do contact samsung customer care to know if something is possible.
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Ridiculus11
Active Level 4
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The Samsung service is closed. You can contact to Samsung care in get help section of my galaxy member app🤗
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cs-member13
Expert Level 4
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device issue: https://www.samsung.com/in/support/mobile-devices/how-to-synchronize-backup-and-restore-using-samsun...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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