Samsung cheating customers

[TejaMV]

Our 5-in-1 convertible Samsung refrigerator is forming ice cubes in convertible mode and in freezer off mode, and when they checked it, they recorded negative temperatures, yet the service team insists there is no issue. If it forms ice then what 

 is the use of those freezer convertible and freezer off modes. Samsung is cheating the customers .

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you kindly contact the dedicated WhatsApp helpline ( 1800-5-7267864 / 1800-40-7267864.). They will check and guide you with the exact information accordingly.

Warm Regards,
Samsung Customer Support

[TejaMV]

Still they are cheating us by telling everything is fine even if we are getting freezing temperatures in convertible mode and freezer off mode

[Members_OqnqExT]

Yes, Samsung is cheating customers. They are selling faulty Products to customers.

As far as Samsung Refrigerators are concerned, they are very very bad as compared to Whirlpool and other Refrigerators. We have purchased both from Flipkart on the same day. Whirlpool Refrigerator has been working very fine in last 3 months but Samsung Refrigerator never works properly. And support team always makes excuses and never replaces or repairs the product.

Checkout below screenshots for reference: