Original topic:

Samsung S22 Ultra WiFi issues

(Topic created on: 06-18-2023 02:20 PM)
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Taran041
Beginner Level 2
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I have noticed that there is issue with WiFi connectivity in S22 Ultra. The device shows that WiFi is connected, but works very slow. Takes a lot of time to browse/buffer. Even some times Internet stops working. 

However, the WiFi is having a good speed and no other phones connected with the same WiFi is facing the issue. 

Also, the Jio 5G internet works smooth at the same place for same browsing / buffering in S22 Ultra. 

Is anyone aware of this issue and how to resolve? 
6 Comments
swapan1997
Active Level 9
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I have not faced this problem in my s22 ultra 🤷🤷🤷
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SPS23U
Active Level 5
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I do not have faced such issue at my end...try to reset network setting.
Taran041
Beginner Level 2
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What could be the remedy to resolve this problem?
cs-member11
Moderator
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Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Wi-Fi.
Step4: Tap on Wi-Fi network.
Step5: Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.

Switch off your Router (at the wall or with the power button on the router) and wait for 2-3 minutes before switching it on. While you're waiting, press the Power button on your mobile device and select Restart.
Once the router has been successfully connected to the internet again, try to connect to your network on your mobile device.
Make sure there is no interference between the router and your mobile device. Concrete walls, fridges, and microwaves can all interrupt the Wi-Fi signal.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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wazoomba
Active Level 6
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Yes, this is an issue. I am also facing..even on 5Ghz band..every other device works fine..

A 1080p Video works smoothly on mac book pro and not on s22 ultra connected to same wifi with no background apps at the same time.
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