Thanks for being part of Samsung community. We would like to inform you that all Issues In your device are resolvable so please let us know that what exactly has happened to your device’s software we will put each and every single effort to resolve your issue.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN or find troubleshooting guides on our Website: www.samsung.com/in/support. Also, you can connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en IN/
