sckm
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03-02-2020 06:16 PM in
Others
Hi All,

Did anyone notice why the samsung device are not able to recognize sound track info like Album, Artist. It happened after upgrading to Android version 10. Please check the screen shot where the Album is shown as "unknown" just below song title. Any suggestions.
4 Comments
Devv_007
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03-02-2020 06:23 PM (Last edited 03-02-2020 06:24 PM ) in
OthersCheck if your songs has proper album/artist tags.
Or simply clear cache and data of music app and then check the issue.
sckm
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03-02-2020 06:45 PM in
Others
Hi Vicky, Thank You for your reply. I uninstalled the app, clear cache and tried with Amazon music app as well. No luck all apps not showing the Album, Artist info.
Anikroyale
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03-02-2020 09:09 PM in
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Because the song you downloaded does not have the name of the artist prebuilt.
sckm
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03-02-2020 09:32 PM in
Others
no it was same songs which were there in OS 9 only after upgrade to OS 10 I started see this.