Samsung Members - Images not showing up

[Anonymous]

Hey Guys

On my Galaxy F34 5G, in the Samsung Members app, I can see the thumbnails of pictures attached in posts that I'm seeing on the Community section homepage. But when I click and enter the post that I want to see, I cannot see those images. I can only see videos in posts when I click on them. It's been happening since around 6 or 7 pm on 7th Feb. 

Is this a bug? Is this happening with everybody? How can I fix this?

[NirajSingh0 · Accepted solution]

Yeh, it's a bug that some user notice in there devices but don't worry it will well soon in nxt update of app.

[Anonymous]

Are you observing it?

[NirajSingh0]

Yes , but few weeks ago now it will work well

[Anonymous]

Thanks for confirming. Hope Samsung comes and jumps in to this and does something about it...

[goodthings · Accepted solution]

Please complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. Thanks.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As we have checked your issue already has been resolved. If you have any further queries please feel free to get in touch with us.

Warm Regards,
Samsung Customer Support

[Anonymous]

Mr. Samsung, the issue still persists. I request you to investigate and look into this matter by taking your time. Maybe you did it faster than you could solve it...