cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

S24ultra notification brightening while switching over apps

(Topic created on: 02-19-2024 11:18 PM)
346 Views
Gowtham2608
Active Level 1
Options
Others
In my s24ultra, if I switch between apps while there's a notification on main screen that particular notification and control panel is going to peak brightness than actual brightness that we set in mobile settings. Is that a problem or any software issue?
4 Comments
psyntist
Active Level 3
Others
I think you have the extra brightness option enabled, try disabling that and check of the issue persists
0 Likes
psyntist
Active Level 3
Others
This one, disable extra brightness1708372225401.jpg
0 Likes
Gowtham2608
Active Level 1
Others
Disabled but still facing the problem
0 Likes
cs_member10
Moderator
Moderator
Options
Others

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you share the log file also share images, and a short video clip of the issue for better understanding. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes